WICKER - PK1MAINTENANCE & CARE
Wicker is a natural product that comes from the stem core of the tropical palm, Calamus Rotang. All wicker seats and backrests are woven by hand. Wicker has a wide color range which varies from white to green and brown nuances. It develops a beautiful patina over time.
Normal cleaning and maintenance
Wicker dries out if it is placed where the humidity is low, e.g., near a wood stove or a radiator. The wicker becomes hardened if it dries out. To prevent the wicker from drying out, the furniture must be treated regularly. We recommend this maintenance treatment to be done 10-12 times a year.
For maintenance, use a mixture of 2-3 tbsp. soap shavings dissolved in 1 liter of warm water. Spray the mixture on both sides of the chair with a water atomizer and let it penetrate into the wicker. Subsequently, wipe off any excess water/drops with a damp cloth. The furniture must be completely dry before being used.
The color of wicker can vary greatly. The color variation is a characteristic of the natural materials and is not considered a defect or reason for complaint.
Carl Hansen and Søn does not, unfortunately, accept complaints where the weave made from wicker has dried out due to lack of maintenance.
When stacking chairs, it is recommended to have a protective liner in between chairs to avoid pressure marks on the wicker.
If a wicker seat or backrest is worn out or otherwise damaged, it is possible to repair the chair and return it to its original condition.
Note the special conditions which necessitate a reduced 2 year warranty.
5 years warranty
When you choose a Carl Hansen & Søn product, you gain more than just a piece of furniture. You become part of a proud tradition of distinctive and beautiful craftsmanship, where nothing has been left to chance. The world’s largest manufacturer of furniture designed by Hans J. Wegner, we also produce works by renowned design masters such as Arne Jacobsen, Børge Mogensen, Ole Wanscher, Kaare Klint, Poul Kjærholm, Bodil Kjær and Tadao Ando. Carl Hansen & Søn represents over 100 years of Danish design history and our furniture is sold all over the world.