MAINTENANCE & CARE
The paper cord used at Carl Hansen & Søn is made of FSC certified, sustainable materials. We use two different colors of paper cord: natural and black. The natural paper cord is made of unbleached paper, while the black cord is dyed.
Download the maintenance and care guide as a pdf
Normal cleaning and maintenance
Paper cord normally requires no maintenance, or very little, as the strong paper cord is designed to last for years. If you would like to clean the seat, you can wipe it with a tightly wrung soft cloth with a neutral, colorless soap solution. It is not recommended to do this too often as it can unnecessarily cause wear to the paper cord. The paper cord is treated with a thin layer of wax that helps prevent stains. However, discoloration of the paper cord can happen if strong liquids, e.g., red wine, fruit juice or brightly colored food, are spilled on the yarn.
If a stain does come on the paper cord, we recommend using a tightly wrung soft cloth to remove as much of the liquid as possible. Be careful not to rub the liquid into the paper cord but dab the cloth gently on the stained area.
Paper cord is a naturally cool, comfortable and resistant material. It can last for many years and can be replaced or repaired by a skilled weaver if necessary.
Never use detergent on paper cord.
As in other furniture, especially white woven seats, but also seats in the natural cord can be discolored by deeply colored textiles, e.g., a new pair of blue jeans. If you want to protect the cord as much as possible, a cushion on the seat is recommended. However, the natural material is designed to patinate beautifully and naturally over time.
The woven chairs may be slightly askew when delivered. The paper cord on the chair is handwoven and very tight which can cause the chair to twist a little. However, that will correct itself, after a short time, once the chair is in use.
When you choose a product from Carl Hansen & Søn, you get more than just a piece of furniture. You will become part of a long and proud tradition of beautiful and distinctive craftsmanship where nothing is left to chance. We are the world’s largest manufacturer of furniture designed by Hans J. Wegner, and we also manufacture furniture created by renowned furniture designers such as Arne Jacobsen, Børge Mogensen, Ole Wanscher, Kaare Klint, Poul Kjærholm, Bodil Kjær, and Tadao Ando. Carl Hansen & Søn represents more than 100 years of Danish design history, and our furniture is sold worldwide.