Complaint Form

 

Order number:

Delivery date:

Contact information: 

Product and quantity:

Description of error: 

1. Transport damage/product damaged upon receipt. Attach a copy of the receipted consignment note for the damage described.

2. Production or product-related defects.

3. Other, please describe:

 

4. Check here if photo is not possible.

Photo of error/damage (Preferably include both close up and from a distance)

 

Other relevant information:

Date and signature: 

 

*Send to webshop@carlhansen.dk
*You will be contacted by our carrier to arrange a specific pick-up time, when our carrier will pick up the goods that you want to return.